Introduction
Terms and Conditions for Good Land Naturals (GLN Brand) and shopping at our website: https://goodlandnaturals.com (Our Website). These terms and conditions govern your use of our website and the purchase of products from our online store. By accessing and using our website, you agree to comply with these terms and conditions. Please read them carefully before proceeding with any purchase or use of our services. If you have any questions or concerns, please contact our customer support team for assistance. These terms and conditions outline the rights, responsibilities, and obligations of both you, the customer, and Good Land Naturals.
Use of the Website:
Website Usage:
a. The content and materials on our website are provided for informational purposes only. We strive to ensure the accuracy and completeness of the information presented, but we cannot guarantee its absolute accuracy or timeliness.
b. You are responsible for ensuring that your use of our website complies with applicable laws and regulations.
Intellectual Property:
a. All intellectual property rights, including trademarks, logos, images, and text, displayed on our website are the property of the GLN Brand. Unauthorized use, reproduction, or distribution of any intellectual property is strictly prohibited.
b. You may browse, view, and print the content on our website for personal, non-commercial purposes only. Any other use requires prior written permission from us.
Prohibited Activities:
a. You must not engage in any activity that could damage, interfere with, or disrupt the functioning of our website.
b. Unauthorized access or attempts to gain access to restricted areas of our website or customer accounts are strictly prohibited.
c. Any use of our website for fraudulent, unlawful, or malicious purposes is strictly prohibited.
Links to Third-Party Websites:
a. Our website may contain links to third-party websites for your convenience or reference. However, we do not endorse, control, or assume responsibility for the content, policies, or practices of these websites.
b. We recommend reviewing the terms and conditions and privacy policies of any third-party websites you visit.
Website Availability:
a. We strive to ensure that our website is accessible and operational at all times. However, we do not guarantee uninterrupted or error-free access to our website.
b. We reserve the right to modify, suspend, or discontinue any aspect of our website without prior notice.
By using our website, you acknowledge and agree to abide by these terms and conditions regarding the use of our website. Failure to comply with these terms may result in the termination or restriction of your access to our website.
Products and Orders:
Product Descriptions:
a. We strive to provide accurate and detailed descriptions of our products available for purchase on our online store. However, we do not warrant that the product descriptions or other content on our website are error-free, complete, or up-to-date.
b. Any reliance on the information provided on our website is at your own risk. We recommend contacting our customer support team for any clarifications or additional information regarding our products.
Pricing and Payment:
a. All prices displayed on our website are in the applicable currency and are subject to change without prior notice. We reserve the right to modify prices, including discounts and promotions, at any time.
b. Payment for purchases made on our online store must be made through the available payment methods specified during the checkout process. You agree to provide accurate and valid payment information and authorize us to charge the specified amount for your order.
Order Placement and Confirmation:
a. Placing an order on our online store constitutes an offer to purchase the selected products. We reserve the right to accept or decline your order for any reason, including product availability and pricing errors.
b. Upon receipt of your order, we will send an email confirmation to the address provided. This confirmation does not guarantee acceptance of your order; it only acknowledges that we have received your request.
Order Cancellation and Modifications:
a. Once an order is placed, changes or cancellations may not be possible. However, please contact our customer support team as soon as possible for assistance. We will make every effort to accommodate your request, but we do not guarantee that we can modify or cancel your order once it has been processed.
Order Fulfillment and Shipping:
a. We strive to process and ship orders promptly within 1 -4 days from the time your order is received. However, the estimated delivery dates provided are for reference only and are not guaranteed. Delays may occur due to unforeseen circumstances or external factors beyond our control.
b. Shipping fees, if applicable, will be calculated and displayed during the checkout process. Any customs duties, taxes, or additional fees imposed by the destination country are the responsibility of the customer.
Order Receipt and Returns:
a. Upon receiving your order, please inspect the products for any damage or defects. If you believe your order is incorrect, damaged, or faulty, please contact our customer support team within 3 for assistance.
b. Please review our separate Returns and Refunds policy for more detailed information on the eligibility criteria, process, and time frames for returning or exchanging products.
By placing an order through our online store, you acknowledge and agree to comply with these terms and conditions regarding product selection, pricing, payment, order placement, and fulfillment. We reserve the right to refuse, cancel, or modify orders as necessary.
Shipping and Delivery:
Shipping Methods and Fees:
a. We offer various shipping methods for delivering your orders. The available options and associated fees will be presented during the checkout process.
b. Please note that shipping fees may vary based on the destination, weight, and dimensions of the package. Any applicable taxes, customs duties, or additional charges imposed by the destination country are the responsibility of the customer.
Delivery Time frames:
a. We strive to process and dispatch orders in a timely manner. However, the estimated delivery time frames provided are for reference purposes only and are not guaranteed. Delivery times may vary based on the shipping method selected, destination, and any unforeseen delays during transit.
b. We are not liable for any delays caused by customs inspections, local postal services, or any other external factors beyond our control.
Shipping Restrictions:
a. We make every effort to ensure that our products comply with applicable shipping regulations and restrictions. However, certain products may be subject to shipping limitations or restrictions in certain regions or countries. It is the customer’s responsibility to review and comply with any applicable local laws and regulations regarding the importation of skincare products.
b. In the event that we are unable to ship a product to your specified location due to legal restrictions, we will notify you and provide a refund or offer alternative arrangements, if possible.
a. Please ensure that you provide accurate and complete shipping information during the checkout process. We will not be responsible for any delays, misdelivery, or non-delivery resulting from incorrect or incomplete address information provided by the customer.
b. If you need to update your shipping address after placing an order, please contact our customer support team as soon as possible. We will make every effort to accommodate your request, but we cannot guarantee that the address change can be made once the order has been processed.
Order Tracking:
a. Once your order has been shipped, we will provide you with a tracking number, if applicable. You can use this tracking number to monitor the progress of your shipment through the carrier’s website or tracking system.
b. While we strive to ensure accurate tracking information, please note that tracking updates may have a slight delay or may not be available for certain shipping methods or destinations.
By placing an order on our online store, you acknowledge and agree to comply with these terms and conditions regarding shipping and delivery. We will make every effort to ensure a smooth and timely delivery of your order, but we are not responsible for any delays, issues, or additional costs that may arise during the shipping process.
Returns and Refunds:
Please see the refund policy
Intellectual Property:
Ownership:
a. All intellectual property rights, including trademarks, logos, images, text, and any other content displayed on our website, are the exclusive property of the GLN Brand. These rights are protected by applicable intellectual property laws and treaties.
b. Nothing in these terms and conditions shall be construed as granting you any license or right to use our intellectual property without our prior written consent.
Restrictions:
a. You are prohibited from using, reproducing, modifying, distributing, or transmitting any of our intellectual property without our explicit permission.
b. Unauthorized use of our intellectual property may result in legal action and the pursuit of remedies available under applicable laws.
Content Usage:
a. You may browse, view, and print the content on our website for personal, non-commercial purposes only. This includes accessing product information, reading blog articles, and other materials made available on our website.
b. Any use of our content beyond personal, non-commercial purposes requires prior written consent from the GLN Brand.
User-Generated Content:
a. Any content submitted or uploaded by users through our website, such as reviews, comments, or testimonials, remains the property of the respective users. However, by submitting or uploading such content, you grant the GLN Brand a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, and distribute that content for promotional and marketing purposes.
b. You are responsible for ensuring that any user-generated content you submit or upload does not infringe upon the intellectual property rights of others or violate any applicable laws or regulations.
Reporting Intellectual Property Infringements:
a. If you believe that any content on our website infringes upon your intellectual property rights, please promptly notify us with the relevant details and supporting documentation.
b. We will investigate any reported infringements and take appropriate actions, including the removal of infringing content, as deemed necessary.
We value and respect intellectual property rights. By accessing and using our website, you acknowledge and agree to abide by these terms and conditions regarding our intellectual property. Any unauthorized use or infringement may result in legal consequences and damages.
Governing Law and Jurisdiction:
Applicable Law:
a. These terms and conditions, including any disputes or claims arising out of or in connection with them, shall be governed by and construed in accordance with the laws of [Insert governing law and jurisdiction].
b. The United Nations Convention on Contracts for the International Sale of Goods (CISG) is expressly excluded from the application to these terms and conditions.
Dispute Resolution:
a. Any dispute, controversy, or claim arising out of or relating to these terms and conditions, including the breach, termination, or validity thereof, shall be resolved amicably through good-faith negotiations between the parties.
b. If the parties are unable to resolve the dispute through negotiations within a reasonable period, either party may initiate legal proceedings in the courts of [Insert governing law and jurisdiction], subject to the following paragraph.
Jurisdiction and Venue:
a. The parties agree that any legal action or proceeding arising out of or relating to these terms and conditions shall be brought exclusively in the courts of [Insert governing law and jurisdiction].
b. Each party irrevocably submits to the jurisdiction of such courts and waives any objection to the laying of venue or the convenience of the chosen forum.
Severability:
a. If any provision of these terms and conditions is held to be invalid, illegal, or unenforceable, the validity, legality, or enforceability of the remaining provisions shall not in any way be affected or impaired.
b. The parties shall endeavor to replace any invalid, illegal, or unenforceable provision with a valid, legal, and enforceable provision that achieves, to the extent possible, the original purpose and economic intent of the invalid, illegal, or unenforceable provision.
Entire Agreement:
a. These terms and conditions constitute the entire agreement between you and the GLN Brand, superseding any prior or contemporaneous understandings, communications, or agreements, whether written or oral, relating to the subject matter hereof.
b. Any modifications or amendments to these terms and conditions must be in writing and signed by both parties.
By using our website and purchasing our products, you acknowledge and agree to be bound by these terms and conditions. Any disputes or claims arising from these terms and conditions shall be subject to the applicable laws and jurisdiction outlined in this section.