Frequently Asked Questions

1. What is Good Land Naturals, and what do you offer?

Good Land Naturals is an artisan natural skin care brand. We manufacture our products and never re-brand other manufactured products. Our formulas are high quality, natural and do not contain any synthetic ingredients. We currently offer face cleansing, lip and skin hydration products that smell great and work wonderfully as nature intended.

2. Are your products suitable for all skin types?

We strive to have products for many common skin types. Although every individual is different and skin types and conditions vary greatly. We always recommend you try our products on a small section of skin to ensure compatibility with your skin before normal use.

3. What are the key benefits of using natural skincare products?

Good Land Naturals’ natural skincare products offer several key benefits. Firstly, they are gentle on the skin, making them suitable for most common skin types, including sensitive skin. Our products are formulated with nourishing natural ingredients like beeswax, shea butter, and essential oils, providing deep hydration and promoting skin health.

We prioritize safety by excluding harmful additives such as parabens and sulfates from our products. Natural ingredients are renowned for their effectiveness in addressing various skincare concerns, ensuring noticeable results. Additionally, our eco-friendly practices extend to sustainable packaging and production processes, reducing our environmental impact.

Choosing natural skincare from Good Land Naturals not only enhances your skin’s well-being but also connects you to the healing properties of nature, creating a holistic and effective skincare experience.

4. How do I choose the right product for my skin concerns?

Offer guidance on selecting the most appropriate products based on individual skincare needs.

5. Are your products cruelty-free?

Yes, our products are not tested on animals and do not contain animal bi-products.

6. What do natural ingredients in your products mean?

A natural ingredient is a substance derived from a natural source, typically a plant, mineral, or insect (such as beeswax). Natural ingredients are minimally processed and are not synthesized or created in a laboratory. Natural ingredients are often preferred by consumers who seek products that are free from synthetic chemicals, additives, and potential allergens. They are valued for their safety, sustainability, and provide effective, nature-derived solutions.

7. Are your products free from harmful chemicals or additives?

Our products are made exclusively from natural ingredients and are completely free from synthetic chemicals, dyes and parabens and other synthetic additives.

8. How should I store and use Good Land Naturals products?

Store in a cool, dry place away from direct sunlight. Always shake well before each use.

9. Do you offer international shipping?

At this time we offer shipping to the United States only.

10. What is your return and exchange policy? We do not accept returns or exchanges. If you are not completely satisfied with your purchase, a refund may be issued at our sole discretion. Please contact us with your concerns and we will work with you directly to find a solution.

11. How can I check the status of my order? Log in to your account to check order status and history. You may also follow the link in your purchase confirmation email to check order status.

12. Do you offer gift packaging or gift cards?

Yes! Gift cards are available here. Gift sets are available for some occasions and are listed on our Gift Set page.

13. Can I subscribe for regular product deliveries?

We do not currently offer product subscriptions. We do have plans to offer subscription in the future, please check back or join our email newsletter to stay in the know of product and technology releases.

14. How can I contact your customer support team?

Please use the form provided on our contact page to get in touch with us.

16. Do you have a loyalty program for customers?

19. How can I stay updated on new product launches and company news?

Join our email newsletter GLN Insider for product launches, skin care tips and special offers available only to subscribers. Follow our social media feeds for more GLN news and happens

20. Are Good Land Naturals products safe for sensitive skin?

Products safe for sensitive skin are noted in the product description. Not all products are formulated for sensitive skin.